Policies: Appointments
Must be secured with a credit card at the time of reservation. $25 service will be charged to your credit card or upon your next visit for cancellations and appointments missed without a minimum of twenty-four (24) hours notice. To cancel or reschedule an appointment, please call the salon THAT your are booked with. Please arrive on time for your appointment to ensure full service as we may have to reschedule your appointment if you are more than fifteen (15) minutes late. Please inform us of any special needs, allergies, or sensitivities you may have, so that we may better accommodate you. Please be aware that when booking with Ale Bonilla & other Educators, there is a possibility of your appointment needing to be rescheduled due to travel and education commitments.
METHODS OF PAYMENTS
Esoterica Salon accepts American Express, Visa, Master Card, Discover, and Cash. Sorry, NO Checks.
GRATUITIES
Gratuity is customary for good service and always left to the discretion of our clients.
AFTER HOUR APPOINTMENTS
We can accomodate late evening appointments, however, if the last appointment runs past our closing time, we require the guest to pre pay. Thank you for the understanding as we would like our staff to walk out together at the end of the night for safety.
Levels of Education
Level 1 Stylist
1 year Texas cosmetology school and 6 months Esoterica advanced training
Level 2 Senior Stylist
1 year Texas cosmetology school, 1-2 years basic & advanced training, art team
Level 3 Top Stylist
All of the above and 2-3 years behind the chair, various certifications
Level 4 Art Director
All of the above and 3-4years behind the chair, photo & video shoots
Level 5 Master Stylist
All of the above and 5+ years behind the chair, national art team, outside international training
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